Frequently Asked Questions

 
 

Want to read more legal about using Cine Tracer?

Read the EULA »

 

HOW DO I BUY CINE TRACER?

Download the Steam client from SteamPowered.com and search for Cine Tracer and follow instructions to purchase and install the game.

DO I GET THE FULL VERSION, IF I BUY THE EARLY RELEASE ON STEAM?

Yes. If you buy the Early Release on SteamPowered.com you will get all of the updates leading up to the full release and the full release.

WHAT IS EARLY RELEASE?

Early Release is a Steam concept. It means that the game isn’t in a “finished” or “final release” state.

  • expect bugs and possible crashes.

  • expect each update to change the game radically.

  • save files may not be compatible after updates, however we work to not have this happen.

  • we may add and remove features and content as needed.

  • technically we are not required to “finish” or even “update” the game further.*

*we cannot legally guarantee updates. However, please follow us on social media to track the frequency of our updates :)

DO I GET THE PC AND MACOS VERSION?

Yes. Buying a license of the game on SteamPowered.com will allow you access to both the PC and MacOS version of the game.

IS THE iOS/ANDROID version included?

No. If we make a "mobile” version or sister app, that may require a separate purchase. We do not currently have one, so the rules are not set yet.

CAN I INSTALL ON MULTIPLE COMPUTERS?

Yes. This is controlled by Valve/Steam. You can install Steam on as many computers as you want and install Cine Tracer. Please consult Valve/Steam policy, Cinematography Database (developer) do not control this.

REFUND POLICY?

If you play the game less than 2 hours, you can “Refund” it on SteamPowered.com Please, read the official Steam/Valve policy, we do not control that process nor can we manually refund.

IS THERE A FREE DEMO?

No. But you can refund, if you don’t like it, see above.

HOW DO I REPORT BUGS/REQUEST FEATURES?

We read all of our social media accounts and those are good places to put them. We do not currently have an official feedback online forum and we cannot currently guarantee one on one technical support.

ARE YOU HIRING FOR X POSITION?

We are looking to grow the Cine Tracer development team in the future, but we do not currently have any open positions. This includes internships.

WHAT ARE THE RULES FOR USING CINE TRACER?

You can read the EULA to understand the licensing agreement to use Cine Tracer.

IS CINE TRACER A GAME?

Technically, yes. Is there a typical “game mode” with quests, achievements, etc.? No there is not. Cine Tracer is more similar to “creative modes” found in games like Minecraft and Fortnite.

iS THE LIGHTING ACCURATE?

No. Cine Tracer lighting “represents” real world lighting. It does not currently apply the real world photometrics to the camera exposure or lights output.

WILL CINE TRACER PHOTOMETRIC HAPPEN?

We are working on making the lighting and exposure more accurately tied to the real world. RTX lighting technology may help this effort. This may never happen, but it might.

CAN I IMPORT CUSTOM 3D MODELS?

No. Not yet. Nor can you “MOD” the game at this point. We are looking into solutions to make importing custom assets into the game possible. This may never happen, but it might.

CAN YOU RECORD VIDEO IN GAME?

No. We recommend using OBS or any software (it’s built into many Operating Systems) that allows you to record the screen.

WILL YOU ADD IN GAME VIDEO RECORDING?

We are looking into solutions to enable this, but third party screen recording software is so good and efficient we are not making it a high priority. This may never happen, but it might.

WILL YOU ADD X to THE GAME?

We are adding assets to the game in almost every patch and update. If enough people comment on social media requesting on asset, that is more likely to get added.

CAN I REQUEST SOMETHING BE ADDED?

Yes, request away on social meida. We will see it. This may never happen, but it might.

WILL YOU IMPLEMENT RTX?

We currently plan on implementing RTX lighting now that Unreal Engine 4.22 officially supports it. We will be testing it over the next few months and report on if we will fold it into the main branch or not. So, this may never happen, but it might.